/* ===============================
   전체 기본값
================================ */
.helpdesk-wrap {
    font-family: 'Pretendard', sans-serif;
    --kakao-yellow: #FEE500;
    --kakao-black: #191919;
    --gray: #666;
    width: 100%;
    color: var(--kakao-black);
}

/* 중앙 컨테이너 */
.helpdesk-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
    width: 100%;
}

/* ===============================
   헤더 (PC 기준)
================================ */
.helpdesk-header {
    width: 100%;
    padding: 30px 20px;
    background: var(--kakao-yellow);
    color: var(--kakao-black);
    text-align: center;
    border-bottom: 3px solid #00000010;
    border-radius: 0 0 40px 4px;
    margin-bottom: 25px;
}

.helpdesk-header .main-title {
    font-size: 32px;
    margin-bottom: 8px;
    font-weight: 700;
}

.helpdesk-header .sub-title {
    font-size: 16px;
    opacity: 0.8;
}

/* ===============================
   2단 레이아웃
================================ */
.grid-2 {
    display: grid;
    grid-template-columns: 1fr 350px;
    gap: 30px;
    width: 100%;
    margin-bottom: 40px;
}

@media(max-width: 900px) {
    .grid-2 {
        grid-template-columns: 1fr;
    }
}

/* ===============================
   카드 공통
================================ */
.notice-card,
.cs-card,
.faq-section {
    width: 100%;
    box-sizing: border-box;
    background: #fff;
    padding: 24px;
    border-radius: 20px;
    border: 1px solid #00000010;
    box-shadow: 0 3px 8px rgba(0,0,0,0.05);
}

.notice-card,
.cs-card {
    margin-bottom: 30px;
}

.faq-section {
    margin-top: -50px !important;
}

/* ===============================
   카드 헤더
================================ */
.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 14px;
}

.card-header h3 {
    font-size: 20px;
    font-weight: 700;
    color: var(--kakao-black);
}

.view-more {
    font-size: 14px;
    font-weight: 600;
    color: var(--kakao-black);
    text-decoration: none;
}

/* ===============================
   공지사항 목록
================================ */
.notice-list {
    list-style: none;
    padding: 0;
}

.notice-item {
    padding: 14px 0;
    border-bottom: 1px solid #00000010;
}

.notice-item:last-child {
    border-bottom: none;
}

.notice-item a {
    display: flex;
    justify-content: space-between;
    text-decoration: none;
    color: var(--kakao-black);
    font-size: 15px;
}

/* 배지 */
.badge {
    background: #eaeaea;
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 12px;
}

.badge-red {
    background: #F15A5A;
    color: #fff;
}

/* ===============================
   고객센터 카드
================================ */
.cs-title {
    font-size: 20px;
    margin-bottom: 15px;
    font-weight: 700;
}

.cs-hours {
    line-height: 1.6;
    margin-bottom: 18px;
}

.cs-phone {
    font-size: 26px;
    font-weight: 800;
    margin-bottom: 20px;
    color: var(--kakao-black);
}

/* 버튼 */
.cs-buttons .btn {
    display: block;
    margin-bottom: 10px;
    text-align: center;
    padding: 12px 0;
    border-radius: 16px;
    font-weight: 700;
    font-size: 15px;
    text-decoration: none;
}

.btn-chat {
    background: var(--kakao-yellow);
    color: var(--kakao-black);
    border: 2px solid #000;
}

.btn-qa {
    background: #f5f5f5;
    color: #191919;
    border: 1px solid #ddd;
}

/* ===============================
   FAQ
================================ */
.faq-section {
    margin-top: 50px;
}

.faq-list {
    list-style: none;
    padding: 0;
}

.faq-item {
    border-bottom: 1px solid #00000015;
}

.faq-item:last-child {
    border-bottom: none;
}

.faq-question {
    width: 100%;
    padding: 18px 0;
    background: none;
    border: none;
    text-align: left;
    font-size: 16px;
    font-weight: 700;
    cursor: pointer;
    color: var(--kakao-black);
}

.faq-answer {
    display: none;
    padding: 5px 0 18px;
    color: #444;
    line-height: 1.6;
    font-size: 15px;
    background: #FFF9D9;
    border-radius: 16px;
    margin-top: 10px;
}

.faq-answer.open {
    display: block;
}

/* ===============================
   📱 모바일 최적화
================================ */
@media (max-width: 900px) {

    /* 컨테이너 좁힘 */
    .helpdesk-container {
        padding: 0 14px;
    }

    /* 헤더 상단 여백 축소 */
    .helpdesk-header {
        padding-top: 10px !important;
        padding-bottom: 18px !important;
        margin-bottom: 11px !important;
        border-radius: 0 0 0px 0px;
    }

    .helpdesk-header .main-title {
        font-size: 20px;
        margin-bottom: 4px;
    }

    .helpdesk-header .sub-title {
        font-size: 12px;
    }

    /* 1단 */
    .grid-2 {
        gap: 14px;
        margin-bottom: 20px;
    }

    /* 카드 축소 */
    .notice-card,
    .cs-card,
    .faq-section {
        padding: 18px;
        border-radius: 14px;
        margin-bottom: 18px;
    }

    /* 카드 헤더 */
    .card-header h3 {
        font-size: 17px;
    }

    .view-more {
        font-size: 12px;
    }

    /* 공지사항 */
    .notice-item {
        padding: 10px 0;
    }

    .notice-item a {
        font-size: 14px;
    }

    .badge {
        padding: 3px 8px;
        font-size: 11px;
    }

    /* 고객센터 */
    .cs-title {
        font-size: 18px;
        margin-bottom: 10px;
    }

    .cs-hours {
        font-size: 14px;
        margin-bottom: 12px;
    }

    .cs-phone {
        font-size: 20px;
        margin-bottom: 15px;
    }

    .cs-buttons .btn {
        padding: 10px 0;
        font-size: 14px;
        border-radius: 12px;
        margin-bottom: 8px;
    }

    /* FAQ */
    .faq-section {
        margin-top: 10px !important;
    }

    .faq-question {
        padding: 14px 0;
        font-size: 15px;
    }

    .faq-answer {
        font-size: 14px;
        padding: 10px 14px;
        border-radius: 12px;
    }
}